About myguideHow we get people online the easy way...

Launched in October 2007, myguide offers a free, easy to use email service and web search facility from a clean, simple homepage, plus taster courses to help people get to grips with computers and the internet.

myguide courses are arranged across what UK online centres call a ‘user journey’, with three levels – starting, using and understanding. The journey helps centres and individuals track their learning progress and build their own journey based on the subjects that interest them. Courses include how to use a mouse, to how to bank, shop and stay safe online, digital photography to politics, job hunting to bargain hunting.

The vision for myguide is to make the internet available and accessible to those who have never used it before - whether because of lack of motivation, skills, confidence, or even disability. myguide allows people to personalise and save their settings, change screen colours or font sizes, and choose to have the text read to them without needing additional software. The service has developed with input from users and stakeholders including AbilityNet and RNIB.

myguide – www.myguide.gov.uk – is openly and freely available on the website for anyone to use. The idea is that web-novices get support to use it by an individual family member or friend, or by an intermediary like a UK online centre who can make sure people's first steps online are a positive experience.

Key facts:

  • Around 190,000 myguide registrations
  • An average of 250 new users each day
  • 32 short courses
  • Around 1,500,000 course uses