Research

Read UK online centres' case studies, articles, publications and research reports...

Informal learning consultation response

The Informal Learning Consultation was launched by the Department for Innovation Universities and Skills (DIUS) early in 2008.  UK online centres were invited to take part, and these documents record the information collected from the network which formed the consultation response.  

Informal Adult Learning UK online centres main response (PDF)

Appendix 1 UK online centres IAL response (citizen's survey) (PPT)

 Appendix 2 UK online centres IAL response (centres national seminar report) (PDF)

Appendix 3 UK online centres IAL response (centre discussion forum summary) (PPT)

Appendix 4 UK online centres IAL response (interviews with learners and staff) (PDF)

Economic benefits of digital inclusion - building the evidence

This research summary begins to break down the specific benefits and associated savings digital inclusion could provide for five core groups - individual people, private sector organisations, the government, society and the wider economy. 

Download the research: Economic Benefits of Digital Inclusion

Understanding digital inclusion

This research explores the nature of the digital divide in 2007. It brings together information from more than 80 sources, including research into digital skills, ICT usage and internet penetration from the Office of National Statistics, Ofcom, the Oxford Internet Institute, and government departments.

Download the research summary (32 pages) (PDF 535kb)

Download the full research report (51 pages) (PDF 423kb)


myguide pilot - bridging the digital divide

This research looks at the results of the 2006 pilot of myguide - designed to be an easy way for non-ICT users to get onto the internet. The report analyses the service, tracking the progress of people using the myguide website, and exploring feedback from the centres supporting it.

Download myguide pilot - bridging the digital divide (PDF 529kb)


Transformational government for the citizen

This research report looks at the results of the South West e-government pilot, which took place over nine months in 2006. It looks at the results of supporting people to use e-government services in UK online centres, re-maps the 'digital divide' and analyses the links between digital and social exclusion.

Download Transformational government report (PDF 768kb)


UK online centres - a review of research to date

This overview research was commissioned to explore the overall findings emerging from a number of separate research studies conducted into the impact of UK online centres pre 2004. Specifically this report explores the impact in three areas - bridging the digital divide through supported access to IT, adult learning and access to t-government services.

Download Review of research (PDF 178kb)

 

 

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Latest news:

Web-novices get their own guide to online public services - Whether you’re trying to find out when your bins are being collected or renewing your tax disc, looking up your local school or checking your pension entitlements, you could be saving time and hassle by doing it all online.
Digital Inclusion Minister takes 1st Byte of UK online centres in Sheerness - Sheerness played host to new Minister for Digital Inclusion, Paul Murphy MP, who visited the town this morning on his first ever trip to a UK online centre.
National Awards for stars of Digital Inclusion - The stars of digital inclusion were celebrated yesterday at a special ceremony in London.

 Get online day logo

The second annual Get online day is taking place this year on 24 October 2008, and it’s another chance for families to get into UK online centres and onto the internet… 
 

Case study

Learning gives Lukas the confidence to teach

A young man from the Wirral has got his life back on track, thanks to his local UK online centre.

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