Research

Digital inclusion research

There are a number of key research organisations conducting research in the area of digital inclusion, looking at the penetration and use of technology, the attitudes, motivations and behaviours of consumers. This breadth of information helps to shape not just the work of UK online centres but the business case for wider digital inclusion investment.

UK online centres are part of a research consortium which has met several times to discuss their latest findings and examine the current gaps in information and understanding. Contributors included Ofcom, Newcastle University, the RSA, Freshminds and members of the government’s Digital Inclusion Team. By continuing to share information the group hopes to avoid duplication, gain peer review input, and extend the knowledge base at the core of digital inclusion projects and policies.

Some of the key pieces of research from recent months are listed and linked below.

Oxford Internet Survey 2009

Oxford Internet Survey (OxIS) research is designed to offer detailed insights into the influence of the internet on everyday life in Britain.

Office for National Statistics – Internet Access Survey 2008

This report shows information about both households with home access to the Internet and individuals' use of the internet.

Ofcom’s Media Literacy Audit – April 2009

The report looks at people’s attitudes and behaviors relating to communications technologies, and focuses in detail at the three particular segments that have lower take-up and use of media devices.